Privacy Policy Statement
1. Your Privacy Rights
hkmart.cc is committed to protecting your privacy. The information we collect from you through this website helps us provide you with more personalized products and services, ensuring a personalized and enjoyable shopping experience at hkmart.cc. Please read the following privacy and personal data handling information. We pledge our commitment to protecting your privacy. We aim to fully comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region and, where practicable, provide protection exceeding those requirements. To achieve this, we ensure that our staff maintain the most stringent security and confidentiality standards. The personal data we collect and store refers to any personally identifiable or sensitive information, such as name, occupation, address, contact details, identity card or passport number, date of birth, email address, telephone number, credit card information, your age, your marital status, your income, and demographic information.
2. Purposes of Using Your Personal Data
We collect your personal data from various sources and store it for the following purposes:
> Sending you information about our products and services, events, promotions, and projects;
> Marketing promotions related to our online store, our suppliers, business partners, and other selected businesses;
> Marketing promotions with other partners;
> To provide you with a customized and enjoyable shopping experience through this website and to provide you with personalized marketing communications, we may tailor advertisements and content on our website;
> To fulfill your requests for our products and services, order processing, and payment settlement;
> To respond to your inquiries;
> To facilitate registration, offer discounts, and rewards;
> To collect statistical data, perform analysis, and provide anonymous reports to internal and external customers;
> To conduct surveys related to our customers, products, or services;
> To evaluate product and service quality for further improvement; or
> To achieve any purpose directly related to the above.
Providing personal information to hkmart.cc is optional, but failure to do so may result in our inability to process your application or provide you with services.
3. Membership Information
hkmart.cc members enjoy numerous privileges, including member newsletters, special offers, and convenient shopping. We will also be adding more member benefits in the future, including more personalized service, free product samples, and other offers. If you would like to become a hkmart.cc member, please provide your name, email address, and mailing address. We will also need you to complete a personal questionnaire to help us provide you with better service.
4. Purchase Information
When you purchase from hkmart.cc, we may require additional information such as your credit card information, billing address, and shipping address to process your purchase and notify you of your order status.
5. Member Communications and Email Promotions
We will notify members of the latest news and special promotions via email or text message. If you do not wish to receive these communications, you may notify us of your objection by emailing us at [email protected].
6. Others
When you click on links or advertisements to other websites, you will be directed to third-party websites or affiliated websites of hkmart.cc. You will be subject to the privacy policies of those websites and we are not responsible for any actions taken outside the scope of this website.
7. Data Retention
When you conduct business with us, we will retain all records of your transactions for audit purposes. Our general policy is to retain such information for a reasonable period of time.
8. Security Commitment
The personal information you provide to us will be securely stored in our online store’s computer systems and accessible only to authorized personnel.
9. Changes to Privacy Policy Statement
By using our website, you consent to our collection and use of your personal information in accordance with the privacy policy described above. If there are any changes to the privacy policy, we will post them on this page so that you will be informed as soon as possible about how we collect, use, and disclose your information.
10. Access and Correction of Personal Information
You have the right to request access to your personal information held by us and to request correction of such information. In accordance with the Ordinance, we may charge a reasonable fee for processing such requests.
If you have any questions regarding this Privacy Policy, please email us at [email protected]
Updated August 2025
